Terms & Conditions

1. Service Scope: Our remote support technicians will access your device remotely to diagnose and resolve technical issues.
2. Access: You grant us temporary remote access to your device. We will only access areas necessary to complete the requested work.
3. Data Responsibility: While we take all precautions, you are responsible for backing up your important data before our service begins.
4. Payment: Payment is required upon completion of the remote support session.
5. Limitations: Remote support may not resolve all issues. If the problem requires physical intervention, we will advise accordingly.
6. Privacy: We respect your privacy and will not access personal files or documents unrelated to the service request.
7. No Warranty: Remote support is provided as-is. We cannot guarantee resolution of all software issues due to variables beyond our control.